Optimizing Electronic Health Records Management for Direct Primary Care & Concierge Medicine

Strategy, architecture and user experience design for an all new SaaS-based EHR system, designed from the ground up to meet the special needs of Direct Primary Care providers.

The design enabled doctors to manage patients' charts from a problem-oriented point of view, which solved many usability issues that existed with conventional EHRs that are typically organized around system functions, not the way doctors think and work.

  • Doctor office systems w/ HD displays
  • Mobile: tablet and smarphone
  • Strategic guidance for discovery research performed by the parent company
  • Strategic planning and co-design workshops with broad, cross-functional teams
  • Agile design sprints, rapidly producing functional prototypes and validating with doctors
  • Comprehensive visual UI design system
  • Online CSS styleguide